FAQ

How long does it take for my hair extensions to ship?
Orders ship within 2-3 business days. Your order will be shipped via USPS Priority mail, which takes an additional 1-3 business days.
How many bundles should I order:
Recommended # of bundles:

Partial Sew-in:
- 14"-18" hair: 2 bundles
- 20"-26" hair: 3-4 bundles
- 28" and above: 5 bundles
Full Head:
- 14"-18" hair: 3 bundles
- 20"-26" hair: 4 bundles
- 28" and above: 5 bundles
How long will it take for my wig to ship? The processing time for wigs is 3-8 business days.
Do you accept returns? No, we are unable to accept returns due to sanitary and safety reasons. However, if any issues occur during your experience, we will address them directly and as quickly as possible.
Do you sell wholesale? Yes, we do! Please email your inquiries to info@henjahair.com
How long will my hair last? The hair can last 16+ months, but the longevity is dependent on the care provided by the client.
What type of hair am I investing in? You are investing in 100% Virgin hair, top grade, hand and machine sewn wefts. This is beautiful, luxurious, top quality hair selected from the best donors.